IT Capability Evaluation through the IT Capability Map

Organizations are increasingly in search of ways to derive more business values from IT investments and the need for capabilities (ITC) is surging. ITC critical significant build enterprise agility promote organizational performance. However, capability always treated as causal factor already existing there few studies on how created evaluated. Appropriate evaluation necessary an organization measure, manage improve ITC. This research aims identify map dimensions organization's Using a mixed method, this paper comprises two sections. The qualitative section adopts systematic literature review (SLR) approach quantitative employs analysis validate identified their indicators attempt develop precise model evaluation. proposed includes management, human resources, infrastructure, implementation solutions well 25 related indicators. Drawing results paper, organizations can engage improve/create essential ITCs based results.